Question 1

Do you have a minimum quantity?

Accepted Answer

Yes, we have a minimum quantity of 30 on all wedding suites, acrylics, and anything with foil and letterpress and anything die cut (circle menus). Day-of papers, table numbers, tags, menus and thank you cards can be at lower quantities.

Question 2

What is your turnaround time?

Accepted Answer

Full suites: 3-8 weeks barring any delays.
Acrylic only order or day of papers are 1-2 weeks.

Question 3

How long before my wedding should I place an order for wedding suites?

Accepted Answer

6 months if you are ordering a full suite.

Question 4

How does the process work?

Accepted Answer

Click this link for a full and detailed description of how it works.

Question 5

How long is production?

Accepted Answer

Production is defined as the portion of your order that is in print. It comes after Proof Approval. Production normally takes 2 weeks. During high volumes and the busy season, it can extend to 3 weeks.

Question 6

How long does assembly take?

Accepted Answer

Assembly is 3-4 business days. If you choose to upgrade to assembly, we staff up for that! We use non-latex gloves so no oils or fingerprints get on your luxury acrylics or papers!

Question 7

What is your downpayment?

Accepted Answer

The downpayment is 50% of the total invoice.

Question 8

Do you require a contract?

Accepted Answer

Yes, we require a contract for every order. We can not begin work on your order until the contract is signed. All paper work is digital.

Question 9

What is a Proof Approval Form?

Accepted Answer

A Proof Approval Form is a form that the couple signs off on designating the order “approved for print”. 
It is required prior to production. Nothing will go to print without an digitally authorized signature.

Question 10

What are three thickness of acrylics?

Accepted Answer

Visit our Youtube channel for more information on that! Here’s a specific video on the thicknesses: https://youtu.be/hy4lTQWG6rU

Question 11

If I want to DIY the assembly, how do I do that?"

Accepted Answer

Here is a link to various assembly tutorials: https://youtube.com/playlist?list=PLdfUWxqmKdM8CFmUV-Ctzp90QTaARDrTX